Made to order

Every item in the Shop is printed to order for you. Production begins after checkout, and your order ships once it is made. You will get a tracking email when it leaves the fulfillment center. Delivery estimates at checkout include both production and shipping time.

Damaged, defective, or wrong items

If your order arrives damaged, misprinted, defective, or is simply the wrong item, contact us within 30 days of delivery at jesse@forkanddune.com with your order number and clear photos of the problem. We will arrange a free replacement or a full refund. You do not need to return the item. The same applies if a package is lost in transit: tell us within 30 days of the estimated delivery date and we will make it right.

Wrong size, color, or change of mind

Because every item is made to order, we cannot accept returns or exchanges for the wrong size or color, or for a change of mind. Please check the size and color details on the product page before ordering.

Wrong address

Orders ship to the address entered at checkout, so please check it before you pay. If an order is returned to us because of an incorrect address, we can reship it once the address is corrected; the reshipping cost is the customer's.

Cancellations and changes

Because each item is made to order, an order can only be cancelled or changed before it enters production, which usually happens quickly after checkout. Contact us right away and we will do what we can; once production has started, the order cannot be stopped.